Webinar Description

In the dynamic field of remote interpreting, success hinges on the mastery of essential skills, adherence to protocols, and the practice of impeccable professional etiquette. This comprehensive session delves into the key aspects that distinguish remote interpreting, providing participants with the knowledge and tools necessary for seamless and effective communication.


This 2-part webinar series identifies and discusses skills and protocols that are key to remote interpreting, including:

  • Assertiveness and multitasking

  • Positioning

  • Professional introduction

  • Use of direct speech

  • How to manage the flow of the conversation

  • When and how to interven/mediate

  • How to manage hold times

Learning Objectives

Upon completion of this webinar, participants will:

  • Be able to identify key differences and similarities of face-to-face and remote interpreting modalities.

  • Practice key skills and protocols in community remote interpreting.

  • Learn fundamental elements of professional etiquette in remote interpreting.


Join us for this insightful session, where you'll not only enhance your remote interpreting skills but also elevate your professionalism to meet the demands of the evolving landscape in interpretation.

Continuing Education

Continuing education credits are approved for the following states: 

4 CEUs: CO, MO, OR, TN, UT, WI (Other states pending approval)

Students can individually apply for CEUs in the following states by submitting all necessary information: DE, IA, KY, MD, MI, MS, NE


Don't see your state? Contact us!

(407) 677-4155 | email: [email protected]

Join Us for this 2-Part Webinar Series!

December 13 - 14, 2023 | 7:30 pm - 9:30 pm ET

  • 00 Days
  • 00 Hours
  • 00 Minutes
  • 00 Seconds

Meet the Presenter

Tatiana González-Cestari

Tatiana González-Cestari, PhD, CHI-Spanish has 23 years of combined experience as a pharmacist, pharmacologist, researcher, professor, manager, and remote interpreter. Tatiana is passionate about quality, research, innovation, compliance, and cultural sensitivity. She serves as the Director of Language Service Advocacy at Martti by UpHealth; is part of the NCIHC Policy, Education and Research committee; contributor to Martti’s blog; and co-author of The Remote Interpreter textbook. Tatiana has mentored, developed training, presented at national and international events, published peer-reviewed and non peer-reviewed articles, and lectured at various universities. Tatiana obtained her pharmacy degree and her Ph.D. in pharmacology from Universidad Central de Venezuela.

Monthly Webinar Reviews

5 star rating

Excellent

Laura Leavitt

Our instructor was knowledgeable and gave us many tips which I found useful. We were able to practice what we were learning and he kept us all angaged

Our instructor was knowledgeable and gave us many tips which I found useful. We were able to practice what we were learning and he kept us all angaged

Read Less
5 star rating

Ethics for interpreters in medical and legal settings

Ricardo Abarca

concise and practical view of how ethics overlap in both fields

concise and practical view of how ethics overlap in both fields

Read Less
5 star rating

Very explanatory

Noemi Quirch-Valle

This is a very comprehensive and clear explanation of what to expect when interpreting a Plea

This is a very comprehensive and clear explanation of what to expect when interpreting a Plea

Read Less
5 star rating

Informative

Elena Kiseleva

Clear

Clear

Read Less
5 star rating

Important points regarding human brain and linguistics w...

Carmen Mustile

This is my third webinar with DeLaMora. Very pleased with the presentation, the material that the presenter James Plunett is very pleasant and competent inte...

Read More

This is my third webinar with DeLaMora. Very pleased with the presentation, the material that the presenter James Plunett is very pleasant and competent interpreter and linguist. I learned new things, such as how the brain works regarding units of meaning. Thank you very much

Read Less
5 star rating

informative

soledad kocur

very simple to understand, a lot of important information and tips. thank you for a great class

very simple to understand, a lot of important information and tips. thank you for a great class

Read Less

Course curriculum

  • 1

    Webinar

    • Welcome!

    • Part-1: Basic Skills, Protocols, and Professional Etiquette in Remote Interpreting

    • Part-2: Basic Skills, Protocols, and Professional Etiquette in Remote Interpreting
  • 2

    Certificate of Completion

    • Instructions

    • Final Quiz

    • Webinar Feedback Survey