Course Description

In the intricate world of courtroom interpreting, professionalism isn't just desirable; it's indispensable for success. From the inception of a request to the finalization of an invoice, every interaction matters. Our webinar, "A Legal Encounter A to Z: A Guide to Professionalism," is designed to equip interpreters with the essential tools and insights to excel in this critical domain.

Throughout the session, we delve into the nuanced understanding of professionalism within the courtroom context. Participants will gain clarity on the definition of professionalism and its paramount importance in establishing credibility and fostering business growth.

Whether you're a seasoned interpreter seeking to refine your skills or an aspiring professional aiming to establish a solid foundation, this webinar is your gateway to success in the courtroom.

Join us and elevate your courtroom interpreting prowess to new heights. Your journey towards professional excellence begins here.


**Please note this self-paced course is not currently approved for New Mexico CEUs.

Learning Objectives

  • Defining professionalism in the courtroom: Understanding the expectations and standards.

  • Etiquette essentials: Dos and don'ts for courtroom conduct.

  • Sharpening the tool of professionalism: Strategies for continuous improvement.

  • Cultivating competence: Setting goals and embracing deliberate practice.

  • Dressing the part: Navigating courtroom attire with confidence.

  • The art of saying no: Assertiveness and boundary-setting in professional practice.

  • Practical tips and insights tailored to the unique demands of courtroom interpreting.

Meet The Instructor

Eliane Sfeir-Markus

Eliane Sfeir-Markus, CHI, is an experienced interpreter, trainer, and industry leader fluent in Arabic, English, and French. She is a Certified Healthcare Interpreter and a court-certified Arabic interpreter in Pennsylvania and Delaware. As an Interpreter Expert, Eliane advises on industry standards, develops training materials, and provides guidance on interpreting ethics and best practices. Additionally, Eliane is an Adjunct Professor at Widener University Delaware Law School, where she teaches court and medical interpreting, as well as foundational interpreting skills. As a trainer with the De La Mora Institute of Interpretation, she co-designed and teaches the “Train the Trainer” course and the Medical Interpreting Signature Course. She also offers training in medical and court interpreting and delivers webinars on professional development topics such as cultural intelligence and resilience in interpreting. Eliane serves on the Board of Directors of the National Association of Judiciary Interpreters and Translators (NAJIT), where she is Vice Chair, Chair of the Conference Committee, and Chair of the Training and Education Committee. She is also the Administrator of the Arabic Language Division at the American Translators Association (ATA) and a member of its Mentorship Committee. She is a certified John Maxwell Leadership Coach, DISC behavioral analyst, and speaker.

Course curriculum

  • 1

    Welcome to the webinar!

    • Webinar Description

  • 2

    Webinar Replay

    • Research and Assignment Prep - Webinar and Resources

    • Thanks for watching!