Webinar Description

This interactive session discusses and provide examples of effective strategies to address cultural barriers and communication breakdowns due to cultural misunderstandings, while supporting communicative autonomy, by performing cultural mediation with the Adapted Strategic Mediation Model in healthcare interpreter sessions.

Continuing Education

This course is accredited by CEAP/CCHI for 2 CE hours 

A certificate of completion will be issued upon successful completion of this course.


Questions? Contact us!

(407) 677-4155 | email: [email protected]

Join Us!

January 22, 2025 | 7:00 pm - 9:00 pm ET

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Meet the Presenter

Tatiana González-Cestari

Tatiana González-Cestari, PhD, CHI-Spanish has 23 years of combined experience as a pharmacist, pharmacologist, researcher, professor, manager, and remote interpreter. Tatiana is passionate about quality, research, innovation, compliance, and cultural sensitivity. She serves as the Director of Language Service Advocacy at Martti by UpHealth; is part of the NCIHC Policy, Education and Research committee; contributor to Martti’s blog; and co-author of The Remote Interpreter textbook. Tatiana has mentored, developed training, presented at national and international events, published peer-reviewed and non peer-reviewed articles, and lectured at various universities. Tatiana obtained her pharmacy degree and her Ph.D. in pharmacology from Universidad Central de Venezuela.

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