Webinar Description

Let’s explore together some key skills, protocols, and professional etiquette practices for the successful completion of your healthcare remote interpreting sessions. This session identifies and discusses some of the most valuable aspects regarding remote interpreting, which include but are not limited to assertiveness, multitasking, how to manage the flow of the conversation remotely, when and how to intervene and elements of professional etiquette to support exceptional professional and quality standards.

Continuing Education

This course is accredited by CEAP/CCHI for 2 CE hours 

A certificate of completion will be issued upon successful completion of this course.


Questions? Contact us!

(407) 677-4155 | email: [email protected]

Meet the Presenter

Tatiana González-Cestari

Tatiana González-Cestari, PhD, CHI-Spanish has 23 years of combined experience as a pharmacist, pharmacologist, researcher, professor, manager, and remote interpreter. Tatiana is passionate about quality, research, innovation, compliance, and cultural sensitivity. She serves as the Director of Language Service Advocacy at Martti by UpHealth; is part of the NCIHC Policy, Education and Research committee; contributor to Martti’s blog; and co-author of The Remote Interpreter textbook. Tatiana has mentored, developed training, presented at national and international events, published peer-reviewed and non peer-reviewed articles, and lectured at various universities. Tatiana obtained her pharmacy degree and her Ph.D. in pharmacology from Universidad Central de Venezuela.

Course curriculum

  • 1

    Webinar

    • Welcome!

    • Remote Interpreting in Healthcare - Webinar & Resources
  • 2

    Certificate of Completion

    • Instructions

    • Final Quiz

    • Webinar Feedback Survey

Student Access

Student access on this platform is limited the same as if attending a live class.

  • Our 40 hour courses include 6 months of access. All other courses can be accessed for 3 months.

  • We want to help you get the most out of our classes. If you need additional time please contact us.

  • 407-677-4155

  • [email protected]

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